Emergency After Hours Service
When things don’t go to plan, we’ve got you covered. With reliable supply and local support across New Zealand, you can count on help being close by when you need it most.
Emergency After Hours call out service
What is an emergency?
An emergency is any repair or maintenance issue that could cause damage or loss if it’s not dealt with immediately. This includes critical situations such as burst fire mains, sewage main failures, or cool room breakdowns where contents are temperature‑sensitive. Whatever the issue, we’re ready to respond and support you when it matters most.
What you need to know
This service incurs a $200 flat fee (inc. GST) and does not include delivery. To request this service, call 0800 733 231 to speak with our contact centre. They’ll connect you with a local staff member who will assess the emergency and confirm whether the required product or equipment is available at their branch. Please note: staff reserve the right to refuse requests that are not considered genuine emergencies.
Visit your nearest plumbing branch
With more than 30 locations across New Zealand, there’s sure to be one near you.