• Contact Us

    Need help with an order, product, trade account or warranty claim? Find answers to common questions, access account support, or get in touch with your local Reece branch.

    A Reece staff member in a branded black t-shirt stands at a counter speaking with a customer inside a Reece store.

What do you need help with?

White outline of a parcel in a grey circle

Orders, delivery & returns

  • Where is my order?

  • Delivery times and shipping costs

  • Click & collect and pickup options

  • Returns, refunds and exchanges

White outline of a hexagonal nut in a grey circle

Products, parts & support

  • Find a product or check availability

  • Product manuals and specifications

  • Spare parts and replacement parts

  • Help choosing the right product

White outline of a wrench in a grey circle

Trade accounts

  • Account setup & management

  • Trade products & pricing

  • Quoting in maX

  • Payments & Invoicing

White outline of a certificate and ribbon in a grey circle

Warranty, faults & issues

  • Submit a warranty claim

  • Report a faulty or damaged item

  • Product recalls and safety notices

  • Warranty coverage and terms

Can’t find what you’re looking for?

Whether you need help with an order, product, account or warranty claim, we're here to help. Choose the contact option that works best for you and we'll connect you with the right team.

Blue envelope icon on a light circular background representing email or messaging

Make an enquiry

Submit an online enquiry and we'll connect you with the right team to help with your question.

Blue location pin icon on a white circular background

Visit us in store

Visit your local Reece showroom for expert advice, bathroom consultations & events and to browse our products.

Blue phone icon with outgoing arrow on white background

After-sales support

Speak with our after-sales customer support team for help with orders, products and returns.